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Version 2022-02-18
1. MB Elektra ir komfortas, legal entity code 305920685, registered office address Tujų g. 27, Plukiai, LT-37472 Panevėžys district, Lithuania (hereinafter referred to as the Company) is the operator of the online store www.devinera.com.
2. The Company values
3. Please note that by using the Online Store website and the services provided therein, the User agrees to the provisions of the Privacy Policy. If the User does not agree to comply with the provisions of the Online Store Privacy Policy, the User may not continue to use the Company's Online Store website.
4. We note that the Company has the right to unilaterally change the provisions of the Privacy Rules at any time at its sole discretion, notifying the Users of the Online Store website in advance. Any change to the provisions of the Privacy Rules shall enter into force from the date of its publication on the Online Store website, therefore we kindly ask you to read the provisions of these Privacy Rules each time before starting to use the features provided by the Online Store. If, after reading the provisions of these Privacy Rules, you decide to continue using the features provided by the Online Store, you confirm that you agree with and accept them.
5. The User, having any questions related to the User's Personal Data, may contact the Company directly. By e-mail: [email protected]
6. More detailed information about the Company and the Company's contact details can be found on the Online Store website in the sections "About us", "CONTACTS", as well as below in this document.
7. We note that all actions performed with the User's Personal Data are carried out in accordance with the applicable provisions of the legal acts of the European Union and the Republic of Lithuania, primarily the General Data Protection Regulation and the Law of the Republic of Lithuania on the Legal Protection of Personal Data.
1. Controller – the Company, i.e. MB Elektra ir komfortas, legal entity code 305920685, registered office address Tujų g. 27, Plukiai, LT-37472 Panevėžys district, Lithuania, which determines the purposes and means of data processing.
2. Online store – an online store accessible at www.devinera.com
3. User – a natural person visiting the website of the online store and/or a natural person seeking to purchase goods sold by the Company and/or receive services provided by the Company, and/or purchasing them.
4. Personal data – any information relating to a natural person – the data subject, whose identity is known or can be determined, directly or indirectly.
5. Data recipient –
6. Online Store Account – is an account for logging into the Online Store website, which is created by the User's active actions according to the sequence of actions specified on the Online Store website, and which stores the User's Personal Data and order history.
7. Cookie – a small text file sent to each User's device from which the Online Store website is accessed, and temporarily stored on that device.
8. Direct marketing – an activity aimed at offering goods or services to individuals by mail, telephone or other direct means and/or asking for their opinion on the goods or services offered.
9. A partner of the Company is a person who supplies goods or services to the Company, with whom joint actions or projects may be carried out.
1. The Company obtains Users' Personal Data in three ways:
● The user provides information about himself/herself;
● Data related to the User is generated automatically when the User uses the Online Store website;
● Data about the User is obtained from third parties.
2. The User of the Company's Online Store website independently provides information to the Company in the following cases:
● When the User creates an Online Store account and places an order in the Online Store;
● During any form of communication between the User and the Company.
3. The second method of obtaining Personal data includes a situation where the Company collects information automatically, with the help of Cookies, upon the User's consent to process his/her Personal data on the legal basis, when the User uses the Company's Online Store website and the options provided by it.
4. The third method of obtaining Personal data includes a situation where, based on the User's consent, the Company receives information about the User from third parties, such as Facebook, Inc., Google, Inc. The Company receives from Facebook, Inc. such Personal data of the User as the User's image and the name of the www.facebook.com social network account (profile), while from Google, Inc. the Company receives only the User's image data.
1. The Company processes Users' Personal Data for the purposes specified below:
● For the purpose of conducting e-commerce on the Company's online store website;
● For the purpose of organizing and conducting competitions, promotions, and games;
● For the purpose of providing services;
● For the purpose of carrying out direct marketing;
● For the purpose of assessing, improving and ensuring the quality of professional service and resolving potential or existing disputes with Users (audio recording is performed).
2. The Company does not process the User's Personal Data for any other purposes incompatible with the purposes specified above.
The Company processes the following Personal Data of Users in its activities:
● Legal basis for concluding and executing the contract: User's Personal Data, such as name, personal identification number, surname, e-mail address, telephone number, delivery address of the goods, Internet Protocol (IP) address, bank account number, payment method for the purchased goods, order history of the goods, address of residence, text file "cookies", personal income, personal passport number, personal marital status data. These Personal Data are processed for the purpose of conducting e-commerce on the Company's Online Store website;
● Based on the User's consent: User's Personal Data, such as name, surname, telephone number, email address, Internet Protocol (IP) address, video, image, text files "cookies". This Personal Data is processed for the purpose of organizing and conducting competitions, promotions, games;
● Legal basis for concluding and performing the Agreement: User's Personal Data, such as name, surname, personal code, telephone number, e-mail address, workplace address, personal complaints. These Personal Data are processed for the purpose of providing services published on the Company's Online Store website;
● Based on the User's consent: User's Personal Data, such as name, surname, email address, city, purchase category, purchase amount data, text file "cookies", image data, social network www.facebook.com account name, residential address. This Personal Data is processed for the purpose of Direct Marketing;
● On the legal basis of the Company's legitimate interest: User's Personal Data, such as audio recording (call recording) data. This Personal Data is processed for the purpose of assessing, improving and ensuring the quality of professional service and for the purpose of resolving potential or existing disputes with Users.
2. The Company notes that it does not collect, process or perform any other data processing operations related to the User's sensitive (special) personal information, such as religious or political views, health, etc.
1. The Company ensures, observes and respects the rights of Users of the Company's Online Store website:
● the right to information, i.e. the right to be informed about the processing of the User's Personal data by the Company;
● the right to receive information related to the User's Personal Data processed by the Company;
● the right to rectification of the User's Personal Data if it is inaccurate or incomplete;
● the right to be forgotten when the Personal Data are no longer necessary to achieve the purposes for which they were collected or otherwise processed or/and the User withdraws the consent on which the processing of the Personal Data was based and there is no other legal basis for the processing of the Personal Data, or/and the User does not consent to the processing of the Personal Data and there are no overriding legitimate grounds for the processing of the Personal Data, or/and when the Personal Data have been processed unlawfully, or/and the Personal Data must be erased in accordance with a legal obligation established by the law of the European Union or a Member State of the Company, or/and the User's personal data were collected in the context of the offering of information society services;
● the right to restrict the processing of the User's Personal Data where the User contests the accuracy of the Personal Data for a period during which the Company may verify the accuracy of the Personal Data or/and the processing of the Personal Data is unlawful and the User does not agree to the erasure of the Personal Data and requests the restriction of their use instead, or/and the Company no longer needs the User's Personal Data for the purposes of the data processing, but the User needs them for the establishment, exercise or defence of legal claims, or/and the User has objected to the processing of the Personal Data, pending verification of whether the Company's legitimate grounds override those of the User;
● the right to object to the processing of the User's Personal data, i.e. the User has the right to object at any time, for reasons related to the User's particular case, to the processing of Personal data relating to him or her, where such processing is carried out for the performance of a task carried out in the public interest or in the exercise of public authority vested in the Company, including profiling, or/and the processing of Personal data is necessary for the legitimate interests of the Company or a third party, except where such interests or fundamental rights and freedoms of the User which require the protection of personal data are overridden by them, in particular where the User is a child, including profiling, or/and where Personal data are processed for the purpose of Direct Marketing, including profiling related to Direct Marketing. The Company hereby indicates that, taking into account the implementation of the User's right to object to the processing of Personal Data, it no longer processes Personal Data, except in cases where the Company proves that the Personal Data is processed for compelling legitimate reasons that override the interests, rights and freedoms of the Company, or in order to assert, exercise or defend legal claims.
● the right to data portability, i.e. the User has the right to receive the Personal Data relating to him/her that he/she has provided to the Company, where the processing of the User's Personal Data is based on consent and/or a contract and such User's Personal Data are processed by automated means of processing Personal Data. The Company hereby states that in exercising his/her right to data portability, the User has the right to have the Company, where technically feasible, transmit the Personal Data directly to another data controller, i.e. the natural or legal person determining the purposes and means of data processing.
● the right to withdraw consent to the processing of Personal Data, where the processing is based on the User's consent.
2. The Company informs that the relevant actions to implement the above-mentioned User rights will be carried out as soon as possible, but no later than 1 (one) month from the date of your request. We note that if necessary, the 1 (one) month period may be extended for another two months, taking into account the complexity and number of the request. In such a case, the Company shall inform the User of such extension within 1 (one) month from the receipt of the request, together with the reasons for the delay.
3. The Company draws attention to the fact that, without prejudice to the possibility of taking other administrative or judicial remedies, each User has the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of his/her permanent residence, place of work or place of the alleged infringement, if the person considers that the processing of Personal Data relating to him/her is carried out in violation of applicable data protection legislation. In the Republic of Lithuania, such supervisory authority is the State Data Protection Inspectorate, legal entity code 188607912, address A. Juozapavičiaus g.6, LT-09310 Vilnius, Lithuania.
4. If the User wishes the Company to exercise the above rights or if the User has any questions regarding the exercise of his/her rights, please contact the Company.
1. The retention periods for Personal Data processed by the Company, taking into account the purposes of Personal Data processing, are as follows:
● The User's Personal Data processed for the purpose of conducting e-commerce on the Company's Online Store website are stored for 5 (five) years from the User's last use of the Company's Online Store;
● The User's Personal Data processed for the purpose of organizing and conducting competitions, promotions, and games are stored for 5 (five) years from the User's last participation in a competition, promotion, or game organized by the Company;
● The User's Personal Data, processed for the purpose of providing services, is stored for 5 (five) years from the User's last use of the services provided by the Company;
● Naudotojo Asmens duomenys, tvarkomi Tiesioginės rinkodaros vykdymo tikslu, yra saugomi 5 (penkerius) metus nuo Naudotojo sutikimo tvarkyti jo Asmens duomenis Tiesioginės rinkodaros tikslu gavimo dienos;
● Naudotojo Asmens duomenys, tvarkomi profesionalios aptarnavimo kokybės įvertinimo, tobulinimo ir užtikrinimo tikslu bei potencialių ar kilusių ginčų su klientais spendimo tikslu, yra saugomi 3 (trejus) metus nuo atitinkamų Asmens duomenų gavimo dienos.
2. Bendrovė deda visas protingas ir pagrįstas pastangas, kad Naudotojo Asmens duomenys aukščiau nurodytais laikotarpiais būtų apsaugoti. Suėjus Asmens duomenų saugojimo termino pabaigai, Bendrovė sunaikina Naudotojo asmeninę informaciją.
1. Bendrovė naudojasi patikimų trečiųjų šalių, įsisteigusių Lietuvoje ir kitose Europos Sąjungos valstybėse ir ne tik, tokių kaip kurjerių tarnybų, lizingo bendrovių, tiesioginės rinkodaros ir tarnybinių stočių (serverių) nuomos paslaugas teikiančių bendrovių, paslaugomis.
2. Bendrovė informuoja Naudotoją, jog tam, kad būtų galima pasiekti šiose Privatumo taisyklėse identifikuotus Asmens duomenų tvarkymo tikslus, atsižvelgiant į konkretų Asmens duomenų tvarkymo tikslą, Bendrovė perduoda Naudotojo Asmens duomenis aukščiau nurodytoms trečiosioms šalims.
3. Naudotojo Asmens duomenys tretiesiems asmenims perduodami tik tokie ir tiek, kiek tai reikalinga tiesiogiai įgyvendinti jų pareigas ir užtikrinti Naudotojo teisėtus interesus.
4. Bendrovė ir trečiasis asmuo, kuriam Bendrovė perdavė Naudotojo Asmens duomenis, veikia pagal atskirą(-us) susitarimą(-us), kuriuo (-iais) reglamentuojami trečiajam asmeniui perduotų Asmens duomenų tvarkymo veiksmai, reikalingos įdiegti techninės ir organizacinės saugumo priemonės ir kitos Asmens duomenų tvarkymą reglamentuojančios būtinos teisinės nuostatos.
5. Naudotojas įsipareigoja ir privalo saugoti savo prisijungimo prie Bendrovės Internetinės parduotuvės svetainės Paskyros slaptažodį ir prisijungimo vardą, bei kitus Asmens duomenis. Naudotojas įsipareigoja ir privalo jokiems kitiems tretiesiems asmenims neatskleisti Asmens duomenų nei apie save, nei apie trečiuosius asmenis, jeigu tokie trečiųjų asmenų Asmens duomenys jam tapo prieinami, ir iš karto apie identifikuotus pažeidimus informuoti Bendrovę.
6. Bendrovė siekia užtikrinti Naudotojo asmeninės informacijos konfidencialumą ir įprastomis Bendrovės Internetinės parduotuvės svetainės naudojimosi aplinkybėmis, Bendrovė neturi teisės atskleisti Naudotojo Asmens duomenų jokiems kitiems Duomenų gavėjams, jeigu to nereikalauja Bendrovės teikiamų paslaugų įgyvendinimo procesas.
7. Tuo atveju, jeigu Bendrovė yra įstatymų ar kitų teisės aktų pagrindu įpareigota, Bendrovė privalo atskleisti kompetentingoms institucijoms informaciją apie Naudotoją.
1. The Company takes care of the security and confidentiality of the User's Personal Data. In order to prevent unauthorized access to Personal Data or unauthorized disclosure of Personal Data and to protect the information held, the Company has implemented appropriate technical and organizational security measures.
2. The Company notes that although the Company strives to implement appropriate technical and organizational security measures, these or any other measures cannot guarantee complete security and cannot protect against all possible security breaches at any time.
3. The User has the right to request that the collected Personal Data be deleted by informing the Company about this by e-mail [email protected]
1. The Company's Online Store and the services provided therein are intended for persons aged 16 and over, therefore the Company does not knowingly collect or process Personal Data of children under 16 years of age.
2. However, the Company notes that parents have the right to provide the Company with their consent if their minor child under the age of 16 would like to use the Company's Online Store and the opportunities it provides, for example, to purchase a product or service.
3. If you become aware that your child has provided personal information to the Company without your consent, please contact the Company by email at [email protected]
1. The Company, with the explicit consent of the User, has the right to send Direct Marketing messages to the User by e-mail and/or SMS.
2. The User has the right to withdraw the consent(s) given to the Company to process his/her Personal Data for Direct Marketing purposes at any time.
1. In order to provide the User with the full range of services of the Company's Online Store, Cookies may be stored on the User's device used to connect to the Online Store, subject to the User's consent.
2. If the User agrees to the storage of Cookies on his/her terminal device, the User must click "I agree to the use of cookies", and if the User does not agree to the storage of Cookies, the User must click "I do not agree to the use of cookies".
3. The Cookies used by the Company are intended for the transmission of information over an electronic communications network. Another type of Cookies is intended for the collection of information for calculating traffic (collecting statistical information), providing content that meets the interests of the User and storing the history of visits. The Company does not use this type of Cookies, but draws the attention of the Users to the fact that some of the Company's Partners may use this type of Cookies, therefore, if the User suspects that this type of Cookies is being used without his consent, he should contact the specific Partner of the Company.
4. If the User has agreed to the storage of Cookies on his/her terminal device, the User has the right to withdraw his/her consent at any time by clicking on the link "Cancel the use of cookies" or by changing the settings of his/her Internet browser, however, in such a case, certain functions of the Online Store may not work for him/her.
These Privacy Rules come into effect from November 10, 2021. Any changes to the Privacy Rules will be published and publicly visible on the Company's Online Store website.
Contact details:
MB Elektra ir komfortas
Legal entity code: 305920685
Registered office address: Tujų g. 27, Plukiai, LT-37472 Panevėžys district.
Phone: +370 (630) 98 920
Email: [email protected]
